Customer Satisfaction Survey

Bagel Experience Survey Details

Complete the Bagel Experience survey (, and receive a coupon for 3 FREE Bagels (reward varies, check your receipt), redeemable upon your next visit to Einstein Bros. Bagels! Previous purchase required. Must have a recent receipt with survey invitation. The receipt is valid for 3 days after purchase. The coupon is valid for 14 days.

Survey NameBagel Experience
Survey RewardCoupon for 3 FREE bagels
Time To Complete3-5 Minutes
Receipt Valid For3 Days
Coupon Valid For14 Days
Entry Limit1 per person, per receipt

How To Take The Survey

In order to take the survey and get your reward, you must have a recent receipt available. Then, follow these steps.

  1. Have your receipt handy
  2. Visit the online survey site at
  3. Enter the 20 digit code located on your receipt
  4. Click the Start button to proceed to the survey
  5. Answer each question as honestly as possible
  6. Be sure to enter your contact information when prompted
  7. Click the final “Submit” button to finalize the survey
  8. Enjoy your FREE bagels!

About Einstein Bros. Bagels

Einstein Bros. Bagels is a chain of bagel and coffee shops founded in 1995 in Golden, Colorado. The company was named after Albert Einstein because the founders believed that he was a genius and wanted to embody his spirit of creativity and innovation.

The chain is now owned by JAB Holding Company, which also owns other food and beverage brands such as Peet’s Coffee, Caribou Coffee, and Panera Bread. As of 2021, there were over 300 Einstein Bros. locations in the United States.

Einstein Bros. Bagels specializes in bagels, which are made fresh daily and come in a variety of flavors, such as plain, sesame, onion, and everything. The chain also offers a variety of spreads, such as cream cheese, butter, and jelly, as well as sandwiches, salads, soups, and coffee drinks.

Some popular menu items include the Bacon & Cheddar Egg Sandwich, the Nova Lox & Bagel Sandwich, and the Spinach, Mushroom & Swiss Egg Sandwich. Einstein Bros. also offers catering services for events and meetings.

Overall, Einstein Bros. Bagels is a popular chain for bagel lovers and offers a variety of tasty menu items to satisfy any craving.

6 thoughts on “”

  1. My order was completely wrong. When I called to advise them I was told that they can make the correct order and I can pick it up. I advised the young that, that was unacceptable. The young lady then stated that her manager is on a break and I can call back. I was not given the pro customer service or solution to my order being wrong or a refund. This was stor #4241 located on 4500 Teasley Lane,

  2. Unable to enter my 20 digit code for survey.

    My husband and I went today for a two bagels and a coffee. There were a few people before us and ~7 employees. The woman who took my order was friendly and the woman who cashed us out was friendly but the rest of the service was poor. We were there for ~30 minutes. The staff was unorganized and not friendly nor professional.

    They were tripping over each other behind the counter. One person called out a name and handed the bag to a person to just rip it out of his hands and repeat the name and give it to someone else. One gal walked in front of the door-dash people and then held her hands up telling them “please don’t crowd me”. Only one had moved to check the bags. People in the lobby were complaining about the slow service as well.

    This one on Harrison Blvd in Ogden, Ut used to be a joy to go to, but the lack of organization mixed with service and wait time will probably keep me out of there.

  3. I just visited Einstein’s for lunch and was not very satisfied.
    The potato salad was warm.
    The peanut butter schmear was maybe a teaspoonful.
    There was no tuna fish available at lunchtime.
    No one asked for my rewards number so I did not get any points.
    I will not be visiting this location again.

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