Customer Satisfaction Survey

Church’s Chicken Survey Details

Complete the Church’s Chicken Feedback survey (, and receive a coupon for a FREE Leg, Thigh, or Tender (reward varies, check your receipt), redeemable upon your next visit to Church’s Chicken! Previous purchase required. Must have a recent receipt with survey invitation. The receipt is valid for 3 days after purchase. The coupon is valid for 30 days.

Survey NameChurch’s Chicken Feedback
Survey RewardCoupon for a free leg, thigh, or tender
Time To Complete3-5 Minutes
Receipt Valid For3 Days
Coupon Valid For30 Days
Entry Limit1 per person, per receipt

How To Take The Survey

The Church’s Chicken Feedback survey, found at, is a customer satisfaction survey designed to gather valuable insights and feedback from patrons of the fast-food chain.

By participating in the survey, customers can share their opinions and experiences regarding the food, service, and overall atmosphere at Church’s Chicken. The company uses this feedback to improve its offerings, service quality, and customer satisfaction.

As a token of appreciation for taking the time to complete the survey, participants receive a coupon for a free leg, thigh, or tender. This incentive not only encourages more customers to provide their feedback but also rewards them for their loyalty and support.

To participate in the Church’s Chicken Feedback survey, follow these steps:

  1. Visit
  2. Enter the restaurant number, order number, and date and time of your visit found on your receipt.
  3. Click “Start” to begin the survey.
  4. Answer the questions honestly and provide feedback based on your recent experience at Church’s Chicken.
  5. Upon completion of the survey, you will receive a validation code.
  6. Write down the validation code on your receipt and bring it with you during your next visit to Church’s Chicken.
  7. Present the receipt with the validation code to redeem your free leg, thigh, or tender.

Please note that the survey reward is subject to terms and conditions, and may vary by location. Be sure to check the specific details and restrictions mentioned on your receipt or the survey website.

About Church’s Chicken

Church’s Chicken, founded in 1952 in San Antonio, Texas, is a popular American fast-food chain specializing in fried chicken. The company has grown significantly over the years and now operates in more than 25 countries, with more than 1,700 locations worldwide.

Known for its delicious, crispy fried chicken and signature honey-butter biscuits, Church’s Chicken offers a variety of menu options, including chicken meals, sandwiches, sides, and desserts.

The chain has continually adapted its menu to cater to customers’ preferences and dietary needs. As a pioneer in the fast-food industry, Church’s Chicken remains committed to delivering high-quality, affordable, and satisfying food to its customers while maintaining a strong emphasis on community involvement and charity work.

14 thoughts on “”

  1. Tried to submit a feedback but it kept saying the store #was not valid. It’s printed on the receipt. I received subpar food from this location. Chicken leg was broken in two and the biscuits I love didn’t even have honey on them, just ordinary biscuits 🙃. I realize it was a holiday but subpar food is not right. Won’t go to this place again. Sad.

  2. i just took your survey 10 days after my purchase and was denied for not entering soon enough….but i noticed on the receipt that their is not a required time to enter……why?….and why is this location never having SPICY chicken no matter what time of day or nite you visit their?

  3. Jacqueline Baptiste

    Restaurant no.839 went in to churches because the drive thru was to long waiting on chicken I asked for white and dark meat cashier told me I can only get dark I told him I don’t care how much it cost I wanted dark and white meat this cashier was so rude to me telling me he don’t have time for this I have never experience anything like this I’m am so sorry I didn’t check my box of chicken when I got home open up the box it was all dark meat and they charged me for white and dark me I tried calling the store but no one answer there who do I complain to about this on my receipt cashier name is Briana C store 839 504 341-1839 check:10083 at 07:22pm on 3/162023 I would like to be refunded for the charge of the white chicken I did not received.

  4. Just bought a 10 piece box of chicken, legs & thighs, and I bit into a drumstick and I swear it was like that turkey on Christmas Vacation. The ENTIRE box was like that. I couldn’t get enough chicken out of all the pieces to make a sandwich. 34th Street So., St. Petersburg, FL

  5. Victorville Church’s Chicken overcook the meat and then when you call them they hang up in your face crystal is very rude

  6. How could one get something free online if there’s no restaurant no.on the recipe which is a required field on the survey? Thanks for nothing 👎

  7. Bad service, got order wrong. Had to repeat order over and over. $18.16 for 4 piece and small okra in 2 big boxes , asked for 6 pice and large okra. Workers were too busy taking to each other , I’m done with churchs.

  8. I’m really upset with service first employee said was going to be 15 minutes wait and then I went in after sitting in drive thru for 45 minutes lady said it would be 8 more minutes waited several minutes it should not take a hour to receive food at drive thru and you still have get out of you cat and get your own food. this happened in clarksville Tennessee on riverside. I was late for work and manager offer me something extra and I got nothing but in sorry for your wait.

  9. Went to the church’s chicken on Phelan Blvd @ Dowlen road in Beaumont Texas, didn’t check my food before driving away. Ordered a chicken leg and a chicken wing with a lemon icebox pie,got home and my food not only chicken cold and hard it wasn’t what I ordered they gave me 2 hard dry chicken breast and a hard cold chicken leg. This is awful this is not the first time said I wasn’t going back but tried to give it another try after a couple of months again today I was very disappointed through $ 5 in the garbage .at 12:30 PM the food should be fresh and hot .church’s chicken has really gone churchs chicken was back in the 80s that was the best chicken you could eat none care anymore about what they are serving the customers. Believe me this time I want go back

  10. I went to store number 826. Order number 1076150. Which is 3 piece.mix meal with a drink. I paid $7.64. When I got home. There was only 2 pieces of chicken in my box. If they didn’t have their child in the office. Maybe they could have gotten my order right. This is not the first time I have been to this restaurant where they have allowed their children in the back.

    1. I did a survey and that you only received 1 peice of chicken leg thigh or chicken tender is this what you think of your costumer. Shame Shame will not buy any more CHURCHS CHICKEN treaded like a bagger

  11. sandra alvarez

    hi there today I went to church to buy spicy fried chicken I was there at 2.21;55 that busy time to serve customer I ask for spicy chicken there was any so I wait for 35 minutes to see if they were going to fried any but my luck nothing
    you need to talk to your employee about this cause customer come first my name is sandra alvarez

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