Customer Satisfaction Survey
Complete this short survey and receive a coupon for any Sandwich FREE with purchase of Large Drink.
Guest Obsessed Survey Details
Complete the Guest Obsessed survey (guestobsessed.com), and receive a coupon for any Sandwich FREE with purchase of Large Drink (reward varies, check your receipt), redeemable upon your next visit to Checkers & Rally’s! Previous purchase required. Must have a recent receipt with survey invitation. The receipt is valid for 7 days after purchase. The coupon is valid for 30 days.
Enter GuestObsessed.com Survey Now >>
|Survey Name||Guest Obsessed|
|Survey Reward||Coupon for any Sandwich FREE with purchase of Large Drink|
|Time To Complete||3-5 Minutes|
|Receipt Valid For||7 Days|
|Coupon Valid For||7 Days after survey completion|
|Entry Limit||1 per person, per receipt|
How To Take The Survey
In order to take the GuestObsessed.com survey and get your reward, you must have a recent receipt from Checkers/Rally’s available. Then, follow these steps.
- Have your Checkers or Rally’s receipt handy
- Visit the online survey site at www.guestobsessed.com
- Enter the 20 digit code located in the middle of your receipt
- Click the Start button to proceed to the survey
- Answer each question as honestly as possible
- Be sure to enter your contact information when prompted
- Click the final “Submit” button to finalize the survey
- Upon completion you will be emailed a coupon for the offer printed on your receipt!
Other Ways To Save
Here are some great ways to save money at Checkers/Rally’s:
- Sign up for the Checkers and Rally’s email list. By signing up, you will receive special offers and promotions via email, including discounts on menu items and freebies with purchase.
- Follow Checkers and Rally’s on social media. Many fast food chains offer special deals and discounts to their followers on social media platforms like Facebook, Twitter, and Instagram.
- Look for coupons and discounts. Checkers and Rally’s often offer coupons and discounts through their website, email list, and in local advertisements.
- Consider combo meals. Combo meals are often a better value than ordering individual items. Look for special deals on combo meals or consider ordering a smaller meal and adding a side or drink to make it a combo.
- Take advantage of limited-time offers. Checkers and Rally’s frequently offer special deals on menu items for a limited time. Keep an eye out for these promotions and take advantage of them when they are available.
- Join the Checkers and Rally’s rewards program. Some locations may offer a rewards program that allows you to earn points for every purchase you make. These points can be redeemed for free menu items and other rewards.
About Checkers and Rally’s
Checkers and Rally’s are two separate fast food chains that are known for their hamburgers, fries, and chicken sandwiches. Both brands were founded in the 1980s and have a long history of serving high-quality, affordable food to customers in the United States.
One of the key features of Checkers and Rally’s is their drive-thru service, which allows customers to place an order and have it delivered to their car without ever having to get out. This has made them a popular choice for people who are in a hurry or who prefer the convenience of not having to go inside a restaurant to place an order.
Both brands have a similar menu that includes a variety of burgers, fries, chicken sandwiches, and other fast food items. They also offer a number of sides, such as onion rings and mozzarella sticks, as well as a variety of beverages.
Overall, Checkers and Rally’s are two well-known and respected fast food chains that have a loyal customer base and a reputation for serving high-quality, affordable food.
My Rally experience was probably a 1of 10 , I paid for my hamburgers and I stood in and waited but didn’t bring so back to car and I asked my nephew if check on our but it still was a long wait. No fry was offer no extra l apologies . Never will I return to rallys bad business!!!
Last couple of years Checkers in Nashville has taken a serious nosedive as it relates to customer service, length of time to get food and attitude at drive up window. Does the company have anything like mystery shoppers or some other quality control measures that can be put into action. Service is at an all time low at most places except at Chick-filet. They take an interest in the customer and more importantly in the people they hire. Seriously considering not ever returning to Checkers. I like the food but the service is so appalling it just is not worth it. I have never had an unpleasant experience at Chick-Filet. May be a model worth imitating. Automated ordering needs to go away…far away.
Hope this note reaches someone who really cares
Did the survey and didn’t get a code or an email for a free sandwich ! We take the time and get nothing vin return !!
I went to the drive through and ordered on the speaker which did not take all the info for what I ordered .so when I got to the window I told them I wanted 2 deep sea doubles dress she said they did not come that way I told her I’ve done it before then she said I had to tell the machine I told her I tried and when I got to the window I told the guy I wanted them dress she said all she heard me only say no tartar mayo instead so I hear her asking while I’m on the phone I don’t hear a response from him and I didn’t wanna argue with her because she never even came to the window so I wanna know how she heard what I said when he himself keep asking and charging me the wrong amount when I told him I had a coupon .so I did not get the food I wanted my even if I had to pay for it.she was rude in a way that’s why I would argue…yall gotta get people with better customer service attitudes. Thank you I’ve never had a problem like this before I get fish sandwiches dress all the time and pay for the tomatoes etc.
Gave them all the information did my survey never got my free sandwich so I will not fill out another survey and I might not go there for lunch or dinner anymore
Was treated rudely and over charged for my orders
I’m in Jonesboro GA and each time I go to the checkers/ Rally’s near. Me I receive the receipt with very limited information on it and can not do a survey. Don’t bother asking why the information isn’t present on the receipt because the answer is “that’s the way it’s printed out” no fault of theirs ! However store #3896 if that’s correct should correct the problem.
I filled out the survey for the free sandwich. I never received the coupon. I re-did the survey 3 times on 1/25/22 in Winter Haven, Florida. Store # 5790 and still no coupon. What should I do now to get my free sandwich?
Took my time to take your survey, then it said you would email me a coupon. Never received the coupon. Seems like corporate can’t even get it right now a days. I have always liked checkers but I don’t think you will stay in business much longer clearly because the service is horrible everywhere with your company.
Why have a point system if u really don’t want to give ur customers their points? Our receipts in Norfolk, VA purposely “no inks/blocks out” the info on the top right side of the receipt where it’s supposed to display the check #. They also don’t supply a survey code. The sites don’t have a way of scanning the app to receive points either. VERY DISAPPOINTING!
Your location near my home doesn’t know how to use the rewards system. They have cost me the opportunity of earning rewards. Toledo, Ohio location located on Byrne and Airport.
I completed the guess survey but have not received the coupon they said they would send me.
Too late for this survey. Receipt was already tossed. Maybe next time now that I know about the survey.
Says I already posted this reply. Imagine that! Seeing how I just found out about the survey.
Tickets handed out by your store in Belvedere, SC. does not have store # on them.
The rally’s on Warrensville Center Road in Cleveland is terrible! I waiting in the “fast food” drive thru for 30mins if not longer. Do not come here late at night. Please don’t blame this on staffing. I am currently in the line now, never did a survey. But I am at a point that somehow I want this to be heard. Maybe audit your own store and you will see this poor service.
I did the survey, but didn’t get a code. Kevin A
the resturant I was at is Middletown ohio they didn’t give me a receipt just order paper they was very nasty they need to clean up messes before it gets that bad even counter to floor very nasty looking thank you
We have been fans of Rallys for years. But, it seems like in the last few months something has happened. We visit Spfld. Ohio location on N. Limestone St. and Upper Valley Pk. Also Piqua Oh. location on Ash St. Never a problem with anything for years. For some reason lately, all locations seem to be understaffed. We have waited for over a half hour on many visits, and on 7/26/19 we waited for 45 min. on our order of 2 regular burgers, 1 fry, and a coke. It is getting so bad I feel like it is a gamble to pull in line at the locations because if someone pulls in behind you, you are stuck and cant get out of line, no matter how long it takes. Hate to give up my rally burgers, but not worth waiting that long for. Concerned Customer! Hope you can correct soon.
My husband stopped at your location of 118 N College Road, Piqua, Ohio on Thursday, July 18, 2019 at 8:03 pm. He ordered 3 small fries, 3 rally burgers and 2 small drinks. He came home, to Sidney, Ohio, with 6 sandwiches, 4 small fries, and 3 drinks. This order took 43 minutes to receive, the customers behind him were rude to blow their horns (made it hard for him to hear), and he received no receipt. It cost him over $9. The sandwiches were not made correctly as he does not want onion on them and I don’t care for pickles. Very poor service and the food was not the best this evening. Is it just your help or do you not care about this store?
Love your food love you service love your menu so please don’t change a thing thank you
I, JUST TODAY, 6/26/2019 AT 1:30 PM, CHECK #20089.I USED ONE OF YOUR BOGO CUPONS FOR BIG BUFORDS, ONE OF MY FAVORITE SANDWICHES. I ALSO HAD ANOTHER CUPON FOR LARGE FRIES FOR A $1.00, FOR ANOTHER PERSON. I WAS TOLD THAT ONLY ONE CUPON COULD BE USED PER CAR. SO THE OTHER PERSON GOT OUT OF THE CAR AND WENT TO THE WALK UP, GOT HER LARGE FRIES AND A RALLY BURGER. SHE WAS CHARGED $2.99, A $1.00 AND $1.59 ADS UP TO $ 2.59, AS YOU KNOW. SHE WAS NOT GIVEN A RECEIEPT. I WAS GOING TO FILL OUT THE SURVEY, BUT THE RECEIEPT, LABLED A “REORDER”, DID NOT HAVE THE STORE NUMBER ON IT. THIS CHECK WAS NOT A REORDER! THE POINT OF YOUR CUPONS , I ASSUME, IS TO MAKE FRIENDS, AND NEW CUSTOMERS. THIS GROUP OF EMPLOYEES ARE NOT TREATING YOUR CUSTOMERS AS YOU WOULD LIKE. DO “TO-GO” ORDERS GET CHARGED TAX IN OHIO? I’LL BET THESE EMPLOYEES ARE ALSO FINDING WAYS TO STEAL FROM RALLY’S. OR NEED RETRAINING. THEY SURE DID NOT MAKE A FRIEND TO RALLY’S TODAY AT THIS LOCATION. 801 Lila Avenue, Milford, OH 45150, MY FRIEND WILL NEVER GO TO A RALLY’S AGAIN!
Same here past 2 times I have been to Rallys on brookpark and pearl they give me kitchen receipt Which has no store number.