Customer Satisfaction Survey

Complete this short survey and receive a coupon for a FREE Sandwich at Chick-fil-A restaurants.​

Chick-fil-A Survey Details

Complete the My Chick-fil-A Visit survey (, and receive a coupon for a FREE Sandwich (reward varies, check your receipt), redeemable upon your next visit to Chick-fil-A! Previous purchase required. Must have a recent receipt with survey invitation. The receipt is valid for 2 days after purchase. The coupon is valid for 30 days.
Enter Survey Now >>
Survey Reward Coupon for a FREE Sandwich
Time To Complete 3-5 Minutes
Receipt Valid For 2 Days
Coupon Valid For 30 Days

Survey Tips & Tricks

  1. Be sure to write down the validation code on your receipt to activate the coupon
  2. No survey invitation? Just go there and buy a drink, save the receipt - poof, you now have a valid survey invitation
  3. Limit one Free coupon code per receipt, per visit
  4. It appears there's no limit to how many times you can take the survey and get your free coupon, you just need a valid survey invitation

Other Coupons & Deals

Chick-fil-A is currently offering a rewards program for loyal customers. Check out the Chick-fil-A Rewards page for more information on that.

Ready to Speak Your Mind?

28 Responses

  1. This is the second time I have tried to do survey for free sandwich in the last month, as soon as I put serial # in it says error. I have checked the number over & over. I have done them before with no problem 🤔

    1. I did a survey 5 days ago which they had said I would receive an email for a free sandwich in 24 hours. I have never received the email for the free sandwich.

  2. I have filled out 2 surveys recently and I have never received a coupon for a free sandwich. I called the 1-800 number and the person that answered the phone was no help at all. Appeared I was bothering her. Very disappointed in this service.

  3. I have filled out 2 surveys recently and I have never received a coupon for a free sandwich. I called the 1-800 number and the person that answered the phone was no help at all. Appeared I was bothering her. Very disappointed in this service.

  4. I visited Luther store in Metro Center in Nashville, Tennessee. Order #5460719. I ordered $39.25 worth of food but did not get one of my salads. I tried calling the store when it was discovered that my order was incomplete. I would like my money back for only getting one of the salads.

  5. I did my survey on June 2, 2022 hoping to get my free chick fil a sandwich but today is June 23, 2022 and I haven’t seen anything yet!!!

    Please advise on what happened!!

  6. I have enter 4 survey in the last week and half, confirming completion and rechecked to make sure they were entered and still no emails on my free sandwiches. Very disappointed after a long survey and great customer experience 😮‍💨

  7. April 4th and 6th I entered serial number for free sandwich . All info was entered correctly but I never received an email back for my free sandwich .Seems to be happening frequently. I love Chick-fil-A and this is disappointing.

  8. Monday and Tuesday of this week I did a survey each day of my visit for the free sandwich . One response was “System Rejected “ disappointed because I frequent Chick-fil-A every day . On Tuesday after putting in serial number , response was wrong info .

  9. For 2 years I go to Chick-fil-A everyday . I just started filling out the survey for the free sandwich . I’ve had issues with my e-mail address as well . I also entered 4 surveys and did not receive a response even though my survey was complete . I addressed this with the manager and he was nice enough to honor my survey for sandwich. Tks

  10. On 3/3/2022 I after purchasing my meal on my receipt was to fill out survey within 2 days to get free sandwich. The survey will not let me finish typing in all the Serial Number.

  11. Hi, I completed the survey for a free sandwich and it has been 48 hours since and I have not received the coupon via email. What do I need to do to get the free sandwich.


  12. What required serial number? Where is it? It is not on the receipt. It is not my pleasure for eating at a establishment that does value their customers. Zaxbys have serial numbers on their receipts and value their customers.

  13. Hi, I had a similar experience with the Survey for a free chicken sandwich. I completed the survey and waited for the the coupon to show up on my computer. Have not received it and wondered about why it didn’t come.

  14. I did a survey and never received my code for a free sandwich I’ve done them before always received it !! I kinda disappointed

  15. Angela sailers
    I got fed up trying to do the survey, spent all that time filling out the survey just for them to tell me over and over again that I wasn’t putting in my correct email very much dissatisfied with the survey let see after this survey if I have the correct email

  16. Phyllis House
    June 13, 2021

    Placed a order yesterday and tried many times today to enter the required serial number. Each time unable to do so because of ‘lack of information!’!! Very disappointed by what should have been a simple task became impossible. I LOVE Chic-fil-A and have since having my first one many years ago! Still love it no matter what.

  17. We had the same issue with the serial number not working on the survey the next day. Not really concerned with the free sandwich, but was very disappointed that the order was not accurate and did not get all my items when I arrived at my house. Did not receive the sauces or the added condiments on one sandwich.

  18. Last night I completed my receipt survey,but by mistake I entered the wrong mail,how do I recuperate my code?

  19. I placed an order on 11/21/2019 for our customer. Amount of the charge was $185.21, not a small amount for us to spend. On the receipt was an offer for a free Chicken Sandwich as a thank you. I tried numerous times to enter the serial number and it never worked. I am truly disappointed that your company fell through on the offer!

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