– Tim Hortons Survey (FREE COUPON)

Tim Hortons wants your feedback! Customers are currently invited to participate in a customer satisfaction survey. An invitation to the survey is currently being printed on select receipts.

Getting started with

Here's what you need to do to complete the Tim Hortons Survey (located at and redeem the offer printed on your receipt:

  1. Make sure you have your receipt in hand
  2. Visit to get started
  3. Follow the instructions carefully
  4. Click "Start Survey" to begin

Start Survey

Have you recently paid a visit to Tim Hortons? If so, your feedback is needed!

All you need to do is have your Tim Hortons receipt handy, be ready to give your honest opinions about your recent visit, then go to to begin.

Upon completion of the short customer survey, you will be instructed on how to redeem the offer printed on your receipt.

Click the button above to begin the survey!


  1. This morning I went to The Tim Hortons at 10621 Chinguacousy Road Brampton and they make you, yes force you to use the kiosk machines if you are paying by credit card or Tim’s card. Every time I use it, it takes forever to enter my order. This morning I wanted to order a Ham and cheese sandwich wish was not on the list. So I had place my breakfast order and lose out on 30 points if you spend more then $10.00. And wait in line to order my sandwich that wasn’t on the list and the cashier looks at the manager like what should I do. The manager said yes serve her cause it is a lunch item. The whole point is why are they forcing customers to use the kiosk machines?
    Not A Happy Customer

  2. I tried to complete the survey but it was impossible to do. When I clicked on “Begin Survey Now’ I was sent to the Tim Horton’s promo for the App info. I merely want to fill in the survey, period. It used to be so easy but this was extremely frustrating.

  3. Your coffee Creamer is gone bad I think you should talk to your boss in your Your boss has to change the Creamer is gone bad every time when I drink it I get the runs from the Kremer do you understand what I mean I won’t go there anymore that’s why I will never drink your coffee with your cream is gone bad

  4. Tim Hortons #914675
    I’m always a respectful person that goes to this store. It’s close to my house. The food is horrible and ice cold. I have never done anything but treat the people at this store with respect and pleasantly. These workers are incompetent,don’t listen, the cook is not pleasant and not a good person
    Thank you

  5. The one here in Dearborn Heights Michigan is really nice!! Staff is very polite and friendly fast service and mr. Willie is the best!! I just tried to do the survey for the Tim bits for $1 BUT I start the survey it goes to the next page!! And it says it dosent exist?? HOW can it be wrong?? That’s the ONLY problem I’m having at THIS time!! Thank you kindly vicci

  6. We stopped at the Tim’s in Bridgetown Nova Scotia Canada #1753 and were quite disappointed with the lack of service and cleanliness of this place. It was terrible. Even the back of the machines facing the public were dirty. The counters were gross, there was bread crumbs, pieces smeared?mayo and such all over. The floor was a mess, it’s just a very dirty place. Last summer we went there and there were flies on the donuts, we stopped buying anything but drinks after that. The washrooms are another horror story. My husband complained of the urine smell and how it almost makes him sick to go to that toilet. I myself don’t go in the ladies toilet anymore it’s always littered with paper towels all over the floor and the sink area is messy so I use the toilet in the adjoining gerage station. We are not the only ones complaining, have heard alot of complaints about this perticular store. We thought it would get better but it actually got worse. The service is another thing also. I was standing waiting for someone to take my order, 3 staff walked past me didn’t even acknowledge me….. They are super slow…. It’s not a great place to go to… Ashame it’s the only Tim’s on that stretch of highway and a destination for some. Sorry so negative but you want honesty…. Were so disappointed with this place, it use to be nice….. Years ago… Thanks for your time…. ALINE Dedman

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