Customer Satisfaction Survey

Lowe’s Survey Details

Complete the Lowe’s customer satisfaction survey (lowes.com/survey) and enter for a chance to win $500 cash! No purchase required to enter sweepstakes. Maximum of one entry per month per individual, with five $500 grand prize winners every month. See the official Sweepstakes Rules and Sweepstakes Winners List for more details.

Survey NameLowes Survey
Survey URLwww.lowes.com/survey
Survey RewardChance to win $500 cash
Time To Complete3-5 Minutes
Winner AnnouncedFive new winners announced every month
Entry Limit1 per person, per month

How To Take The Survey

In order to take the Lowes.com Survey and get your reward, you must have a recent receipt from Lowe’s available. Then, follow these steps.

  1. Have your Lowe’s receipt handy
  2. Visit the online survey site at www.lowes.com/Survey
  3. Select your desired language (English or Spanish)
  4. Click the Next button to proceed
  5. Enter the 18 digit code located in the middle of your receipt
  6. Click the Next button to proceed to the survey
  7. Answer each question as honestly as possible
  8. Be sure to enter your contact information when prompted
  9. Click the final “Submit” button to finalize the survey
  10. One new winner is announced each month. Good luck!

Other Ways To Save

Here are some great ways to save money at Lowe’s:

  1. Take advantage of sales and promotions: Lowe’s frequently offers sales and promotions on a wide range of products, from tools and appliances to paint and flooring. Be sure to check the weekly ad and sign up for the store’s email newsletter to stay informed about the latest deals.
  2. Use coupons: Lowe’s sometimes releases coupons for additional savings on specific items or categories of products. Check websites like Coupons.com or RetailMeNot for current Lowe’s coupons.
  3. Take advantage of price matching: Lowe’s will match the price of a competitor if they have a lower price on the same item. This can be a great way to save money, but be sure to check the store’s price matching policy before making a purchase.
  4. Check the clearance section: Lowe’s often has a clearance section where you can find deeply discounted items, from discontinued products to overstocked items. Keep an eye out for these sections and take the time to look through the items to see if there is anything you need.
  5. Get a store credit card: Lowe’s offers its own credit card that can help you save money on your purchases. You can earn rewards and discounts with every purchase you make, and you can also take advantage of special financing options.
  6. Become a MyLowe’s member: With a MyLowe’s account, you can access exclusive savings, track your purchases, and see purchase history online.
  7. Look for online promotions and discounts: Lowe’s has an active online presence, so you can look for online deals and discounts that are not available in-store. You can also find coupon codes for Lowe’s on sites like RetailMeNot or Coupons.com
  8. Use discounts for Professionals, Military and other groups: Lowe’s offer discounts for professionals like architects, contractors, and designers, as well as discounts for military personnel and first responders, it’s always worth checking if you are eligible for any of these groups before making a purchase.

By following these strategies, you can save money on your purchases at Lowe’s and stretch your home improvement budget further. Just make sure to plan ahead, do your research, and compare prices before making a purchase to ensure you’re getting the best deal possible.

About Lowe’s

Lowe’s is a home improvement retailer with over 2,200 locations in North America. Founded in 1946 by Lucius Smith Lowe, the company has grown to become one of the largest home improvement retailers in the United States.

Lowe’s offers a wide selection of products and services, including appliances, plumbing supplies, electrical fixtures, garden tools, building materials, and more. Their selection of product categories makes them an ideal destination for anyone looking to upgrade their living space or complete DIY projects.

Lowe’s is also well-known for their commitment to customer service, offering helpful in-store experts and convenient online shopping experiences. Whether you’re looking to complete a major renovation project or just pick up a few things for your home, Lowe’s has the tools to help you get the job done right. With an ever-growing selection of products and services, Lowe’s has something for everyone.

41 thoughts on “Lowes.com/Survey”

  1. On May 26, 2023, Dan in the electrical department of Lowe’s in Coeur d’ Alene Idaho, was polite, courteous, friendly, knowledgeable, efficient, and went out of his way to be of immeasurable and valuable service to me. Please be so kind as to inform him that this customer took the time to contact you with this praise and provide this information to his immediate supervisors as well as those up the corporate chain of command. He made you look good. Perhaps a little bonus might be in order.

  2. Regina Lynne Carter

    Ruth at the Lowes at Mt. Pleasant SC
    Store Number0539. Help me with my shopping for a lawn mower with her husband putting it together for me.
    They didn’t give up until I received 2,2500 from Progressive when I applied for a Lowes account. Thank You Ruth and also your husband. Have a Blessed Life. Miss Regina from Charleston SC.

  3. I just want to leave a comment about a great employee named Anita best at the Lowe’s in North Canton Ohio. I don’t want to fill out all these surveys. Why can’t you make it easy I just wanna give her a 10. She was really knowledgeable and very nice and I wanted to leave a comment and you make me go through all this rigmarole.

  4. I wish to thank Cory,Trevor and Denver for there help with our purchase and loading of our purchase. Give these young men 5 stars for there help please. Thank you gentleman
    Lowes Store #1151
    Port Arthur, TX

  5. I tried to take the survey on-line but the ID I submitted from my receipt was coming up invalid.

    I wanted to thank Mike Bick Manager and Jonathan from the Utica NY Lowes for their fantastic service that went above and beyond. Mike made sure I got the exact grill I wanted and took the time to get it for me out back and help bring it to my car. Jonathan saw I needed help loading it and didn’t hesitate to come and help.

    They represent the company very well and I will continue to do my shopping there.

  6. Another great shopping experience today at your Tuscaloosa, AL store.
    Mr. Abrams is always very helpful and pleasant. He is a real asset to your store.
    Thanks Mr. Keith Abrams

  7. Jackie Millhollin

    Phil and Adam delivered my BBQ in exceptionally great fashion and I thank them for their
    helpfulness after an extremely stressful experience of buying and getting delivery done

  8. Hello everyone. Decided leave a comment about customer service. I shop recently at others Lowe’s store , but I love shop more at store : 4455 south Buckley rd, Aurora. The staff very nice, knowledgeable about product, solving quickly any issues right away and help with any questions you have . Specially , thank you, Mike and Karen
    I will be back and bring my friend and family to this store
    Thank you one more time

  9. The young man that helped me today his name is Emmanuel he had told me he had only been working for lowes a few weeks. It was at store# 2609 in newport tn. Everytime I had a question there he was I was all over the store and he seemed to be there he even helped me with the cement that I needed and put it in my truck for me, if he didn’t know the answer to my question he found out, your company needs more associates just like that… thank you Emmanuel 😊

  10. Michelle ames grider

    Store# 1625
    We went in for father day sale and endmund in tools help us out we left with more then we planed lol
    He know what he talking about and very nice

    I went to talk to a manager about him and adrienne I think she a front end manager is such a sweetheart and told me this is the best way to get him a pat on the back and she deserves on also thank you 😊

  11. Mr. Forehand in store #1644 was very helpful.He had a lot of knowledge about hot water heaters.I went to him twice in one day he was very kind and helpful both times.Thank you,Mr. Forehand! Milledgeville,Ga.

  12. My sister and I went Lowes in Goldsboro, North Carolina to purchase a storm door. Carl Richardson, sale person, was so helpful and pleasant. Mr. Richardson informed us about special offers at Lowe. He was an excellent representative of Lowe. What a pleasure to do business with an excellent employee. By the I purchased the storm door. Thank you, Mr. Richardson!

  13. I want to commend the fast and courteous service I always receive from Girish (spelling?) at terminal 7 in Raleigh’s Lowe’s garden shop on Grove Barton Rd. Even if there are 2 lines and his is longer, I’ll wait in his line for the pleasure of being served by Girish.

  14. Lillian Broomfield

    Last Saturday 3 great gals helped me. The survey only allowed a 7 maximum. I heard the employees don’t get credit if under 9 or 10. I gladly would have rated them that well. Cassie, Deb and Elizabeth gave top assistance!!

  15. Had a great experience because of assistance from employee Ryan Liggitt at the Fayettevile store who assisted
    me by going with me from his section in Hardware all the way to Garden to help me find hardware cloth, loaded a substanial quantity,then followeed me to check out then to parking lot pushing the heavy cart, then loading the merchandise into my vehicle. I am elderly, walking with a cane, and it was a tremendous help. Hugh Kincaid

  16. Both Pam and Michael C. should be complemented on there service in Appliances at the Kingston store. Both Pam and Micheal C. went above and beyond my experience at Lowe’s quick and easy. This is my second time shopping for an appliance at Lowe’s. Excellent service and great products.

    1. Both Pam and Michael C. provided me with excellent service in the Appliances this past weekend making my shopping experience pleasurable and easy. Both Pam and Michael provided me with information that I needed to know. Excellent service from Pam and Michael C.

  17. I was in lowes at 0772 in Bradenton and everyone was so helpful especially Shermaine. He was funny and really sweet. I love shopping at Lowes

  18. Went to Lowe’s in Dublin Ohio store #0755 in search of a electric pressure washer. I Talked to an Lowe’s associate over the department where the pressure washers were located by the name of Judy Long. Of all of the Lowe’s associates I have talked to over the years, Judy was by far the most knowledgeable. It is so disappointing when you ask for help in regard to an item you are interested in purchasing and it ends up that they new very very little to nothing, that what I ran into in the Hilliard, Ohio store. Thanks Judy for your help.

  19. i placed an order to be delivered to a job sit received a phone call the day before to confirm
    between 9 am and 1 pm .
    but got a call at 12.45 telling me that they are rescheduling my order for tomorrow.
    i had paid my guys to be at the job sit to receive the delivery. paid them for nothing
    but the guys in the store are wonderful from pro Desk in your PARAMUS store #2431
    Mr. KEVIN and Mr. PAT from pro desk took care of my order they are great so happy to deal with them.
    JOEY H

  20. Visited Lowe’s Orange City Fl. Had a wonderful cashier (Janice). Have tried to leave a survey on several different sites including Lowes.com/survey. Approx 20 different survey’s pop up. Didn’t know I had to subject myself to computer theft or virus
    Also didn’t realize when I wanted to reward an excellent employee it would take an act of congress. As usual Lowe’s didn’t live up to expectations.
    If you want to reward your employees please get a site that the customers can get into without having a Computer Science degree. Please don’t read this and laugh saying this person certainly doesn’t know computers I have several Major degrees.

    1. Frances F DeLair

      Joan, I agree with you 100%. I live in a small rural area north of Sacramento, CA and I simply wanted to recognize an employee who was helpful and it was such a daunting problem I just gave up.

  21. Went to my neighborhood store # 1909 a nice young lady helped me locate the Rejuvenate floor products; sadly I didn’t get her name, but I did get the name of the person who checked me out, Percy very professional and friendly . I always find what I need at my store and I enjoy shopping here.

  22. 11.30 shopped store #759 had good and bad shopping experience. I had to visit the store three times to get help buying a Weber Barbecue. On the third visit salesperson Tenesha and her manager, Brian were extremely helpful and professional. After purchasing noticed I did not receive a Military discount on the entire purchase just on a couple small items. I plan on visiting customer service when time avails.

  23. I went to the Lowe’s store in Malden Mass and one of the employees approached me her name was Alex, and I have to say she was fantastic, extremely helpful, and I watched as soon as she finished helping me she searched out another Patron and started helping them oh, you usually don’t get that type of satisfaction from the big stores

  24. Thomas a Graziosi

    leaving a survey or comment is a pain in the A–. Holy cow. if you want mt feedback this has to be alot easier

  25. Pamela Donaldson

    I had a wonderful experience at Lowe’s Owings Mills MD 21117. Mr. Micheal was very very helpful. I rate him and Lowe’s a ten. Thanks

  26. Mary Barbara Nakai

    Randall Davis was very helpful in finding the items that I could not find but knew was in the store. told me if I could not find it to come back to him and he would find it. Very polite and pleasant gentleman. Kellie waas helpful at the self service check out when it kicked me out of the finish and pay. It was nice to have a person there to help and take away the stress,

  27. Gary at the Midland Lowes was a great help to fine something another worker said you didn’t have or carry! Gary saved me from a new sander. Thank you Gary!


    i was in your store (1642) to purchase a pergola. A find young man helped me with the purchase. His name was Matt Vinsman. I have some back problems, and he saw me with a crane came to help me. You should be proud of this young man. I give him out of 0 – 10 with 10 super good. You could see he care for the customers. I am 72 yrs old and it is good to see young people have brought up with values. Thank you.

  29. Nicole is such a hard worker she answers the phone very professionally and gets the order out quick. I order a lot in curbside just about every week. She always greets me at my car and tells me to please come back and visit

  30. Never anymore than 2 cash registers open. No matter how many people are in the store. Lanes are constantly closed due to forklifts. Poor help!

    1. Great service at store 2894 had a problem with the new stove and I couldn’t ask for better service from Harmony and Cassidy . Date of service was evening of April 15

  31. I had bad service at the Fayetteville ha store on Glynn. I waited on a order all day. When I called put on eternal hold. I will never buy from you again. I will get a credit for my purchase

  32. Charles Langlois

    Hi, would like to complete a survey but was unable to spend money because the store manager could not find someone to help me. How do I let Lowes know of the problems I had?

  33. Charles rohrscheib

    My thoughts are these I’ve been working with the East side Lowe’s in Evansville Indiana from the day they opened. Mainly with the people in commercial sales, but through out the store have been there for me and those that have worked for me and with me, I have 42 plus years in home construction and consider a lot of these people friends. Brenda Sara Mark ,Steve, Taresa Indi Terry Nate, Pat ,Arron and Dusty . These are a few of the friends I work with at Lowe’s and I deserve recognition for their outstanding service to those of us who make a living at this type of work, for me it’s been a passion and they’ve been been there to help , I say thank you from the heart

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