Customer Satisfaction Survey

Taco Bell Survey Details

Complete the Taco Bell customer satisfaction survey ( and enter for a chance to win $500 cash! No purchase is required to enter sweepstakes. Maximum of one entry per month per individual, with four $500 grand prize winners every month. See the official rules and previous winners for more information.

Survey NameTell The Bell
Survey RewardChance to win $500 cash
Time To Complete3-5 Minutes
Winners AnnouncedFour new winners every month
Entry Limit1 per person, per month

How To Enter The Survey

To enter the Taco Bell customer survey and get your chance to win $500 cash, follow these steps:

  1. Visit the official survey website at
  2. Locate your Taco Bell receipt, which will contain a 16-digit survey code, store number, order number, and date and time of your visit.
  3. On the survey homepage, enter the 16-digit survey code found on your receipt. If you don’t have a survey code, click the appropriate link on the page to enter the store number, date, and time instead.
  4. Click ‘Start’ to begin the survey, which consists of a series of questions regarding your experience at the Taco Bell location you visited.
  5. Provide honest feedback based on your experience, including the quality of food, service, cleanliness, and any other relevant details.
  6. Upon completing the survey, you may be asked to provide your contact information for a chance to win sweepstakes prizes, including cash rewards or other incentives.
  7. Click ‘Submit’ to complete the survey process. Your feedback will be sent to Taco Bell, and you will be entered into the $500 sweepstakes.

Remember to participate in the Taco Bell customer survey within the specified timeframe mentioned on your receipt, as entries may not be valid after the stated period.

Other Ways To Save

Here are some great ways to save money at Taco Bell:

  1. Join the Taco Bell Rewards Program and start earning rewards
  2. Download the Taco Bell App to get the best deals and coupons
  3. Be sure to order off the value menu to save big bucks
  4. Get the Taco Bell Cravings Box and save over 50%

Read more: 7 Secret Ways to Save Money at Taco Bell

Be sure to download the Taco Bell app to get the latest coupons and deals, and to join their rewards program to get rewards and free food.

About Taco Bell

Taco Bell is an American-based fast food chain that specializes in Mexican-style cuisine. Founded in 1962, Taco Bell has become a global phenomenon and currently boasts more than 7,000 locations worldwide. Offering a broad menu of Mexican-inspired dishes, Taco Bell has something to please everyone’s taste buds!

At Taco Bell, customers can order a variety of items such as tacos, burritos, quesadillas, nachos, and more. Taco Bell also offers “Power Bowls” which are full meals with all the nutrition needed to fuel your day. Additionally, they have sides such as chips and dips or desserts like churros. Also available is a selection of drinks, including fountain sodas, iced tea, and bottled water.

No matter what your cravings are, Taco Bell has something to satisfy them! With great value deals and delicious food that’s always served fresh, it’s no wonder why millions of customers choose Taco Bell for their Mexican-style eating experience.

55 Responses

  1. It is refreshing to find a Taco Bell where ever in the world I happen to catch the urge. I find them all over Thailand and the Philippines. In fact, all SE Asian countries, Loas and Cambodia, even Malaysia have Taco Bell stops.
    In South America, Rio has Taco Bells, even in Santiago, Chille. I didn’t find one in the Falkland Islands though.
    Still uncharted territory…
    Thanks for being there and maintaining a good quality product.

  2. I just went to the East Kings Hwy Store in Shreveport, LA and the person who took my order seemed to have an attitude because i asked her what was on a particular burrito. so i went ahead and ordered two beefy melt burritos with no sour cream and no fiesta strips. well when i got home i found out the two burritos had the sour cream and fiesta strips. also when she gave me my debit card back i asked for hot sauce and said thank you. after she handed me my food i told her to have a nice day and all she did was slam the window so i left. you ought to be more extensive in your interviews to weed out rude empolyees. thank you for your time.

  3. Just left Taco Bell in Cookeville,TN, located on Jefferson Ave. , Took a long time for them to even answer drive thru, the car in front of me had to wait, when they did answer they said they didn’t hear the bell, ordered went straight to pick up window took 7 min to get food,, it has never took that long when I have stopped before even when there are cars in front of me. Told them they needed to check drive thru the alarm must not be working, also was asked if I needed sauce said yes mild , did not receive any. I usually don’t complain , just go with what ever.

    STORE NUMBER 022954

  5. Why for the last several purchases when I scan the bar code I get a check mark then get an error message indicating an invalid code. This is frustrating.

  6. I ordered online, with customized order (and paid extra) but they gave me the routine one without the extras. So they get it wrong again as well as give me NO receipt. I try to call them three times and they hang up without answering the phone. I then try to go online to leave a customer survey but of course, have no receipt for the required number. I see where I can leave a survey without a receipt however I have to have the store number ( I know the address but have to have the store number despite not having a receipt?) which I can find NOWHERE. Now I’m again disappointed, frustrated, and vowing one last time to never eat Taco Bell again.

  7. I never get my order right every time it pmo I’m paying extra yet I never get the order right my tacos were cracked falling apart and the sierra mist was flat what else can go wrong if you’re expecting to sit and have a decent meal😡

  8. This is bogus, no purchase necessary so why (your receipt faded blank on the front side) wouldn’t your survey upload my information?

  9. I haven’t eaten @ Taco Bell for a while.
    I thought I’d try it.
    Ordered a Fleista Veg burrito
    Spicy Potato Taco
    Worse unhealthy terrible unfavorful tasting food ever.
    As bad, as can say, it was disgusting.
    You should be ashamed to sell food like this.
    This is an honest review, I don’t mean to be
    Cruel. Wenatchee WA 98801

  10. I went online to check pricing of the craving pack it said $12.99 instead I paid $18.65 to me that was outrageous price I will never go to tacobell again. I got at 1;30 p.m. 5/5/2023
    1130 Arnold Drive ,Martinez Ca 94553

  11. At approx 3
    2:43 2:45 on 4-24-2023 @ store 033311 1441 N. Opdyke Rd Auburn Hills MI. I received the worse service any customer could ask for, and he replied yes he would drink a beverage that has it contents dripping all down the side of it! In front of a possible manager is ridiculous and go get another black male to come to the drive thru window and give me the mine mug look as if he just got out of jail, which I don’t care and Taco Bell they both need to be trained to be professional’s when waiting on others. Black or white and I say this because I have owned a restaurant myself and I’m professional at what I do now! I’m willing to train them for free and not as a retired Officer, but as service individuals that know how to treat a customer! Also know how to communicate with others and know that no one is perfect, but they both can be successful if they receive the proper training! Not a supervisor that sit back and allow them to make mistakes, then don’t correct them so so sad for the both of them!!!

  12. Went to the East Stroudsburg taco bell. Open sign was on the doors, however, all the doors were locked. Went around back, and saw associates out back smoking what looked to be pot. I asked why the doors were locked, and why we had to go through the drive thru. None answered me, instead they laughed, and then proceeded to go back inside. Is this how we run a business. This isn’t the first time this has happened where the doors where locked, but the drive thru open. My grandson told me, he and his friend ordered 50 dollars worth of food. Went to pick it up, had him wait at the window, just for them to shut the lights and look the door. Apparently, the associates working, decided they were going to close shop and go home. What kind of business are you running? Who decided that this type of behavior is ok? Instead, I took my family to the taco bell in Bartonsville. It’s like night and day between the two establishments. I will definitely be going to that one in the future. I am going to hope someone gets back to me, and fixes the on going issues at the East Stroudsburg location. I am not happy at all with the establishment nor the associates you have working there. This is not how you run a business nor treat your customers.

  13. Every time we go to wells rd they don’t give us all of our order or it’s so messy shells are hard as rock.that is the night shift. This has happened the last 4 times we went there I try to give them the benefit of dout but when you spend 30 for 2 people and get home and it’s hard are not all there. They need to get it together

  14. This Taco Bell on Layton avenue is the best in this area… food done right and super friendly staff! I don’t go to a closer one because it’s terrible at that one.. love the lunch crew here!

  15. They have removed several items on the dollar menu, especially the spicy torsotoes. Being senior citizen I purchase a lot on the dollar menu.

  16. They were curtious and friendly more people should work as these two..nice to see such fast and respectful young teenagers as these..thank you taco bell for hiring them. Service was great..yavel G.thank you and keiry jennvy for great service..

  17. Brooke was very courteous and friendly and got our order accurate and complete. (Which is rare now days at most fast food places.) Food tasted, fresh and great! We’ll be back to the Cedar Falls, IA. Store Code7505-8023-1993-3324

  18. Food was disappointing. Quesadilla wasn’t cut. Ordered a soft Taco Supreme, and all it had was cheese and lettuce. Tried to call store 3 times and no one would answer the phone. Taco Bell, yall need to do better. Douglasville ga location.

  19. Casey Kat was very nice it was my son’s 7th birthday and he wanted taco bell great end to a great day

  20. I won’t be back to this Taco Bell. Soft shell was hard on edges. The girl barely opened the window to hand me my food just stuck half of forearm out. So not an enjoyable moment

  21. I have been to 2 taco bell locations. Yes, they have messed up my order a couple of times but when I have gone back to order again. They have corrected their mistake and made it right. I do go back when I am in the area. If they wouldn’t have made it right, I wouldn’t be back.

  22. I am very frustrated with Taco Bell. I will never visit another taco bell again. On 2/19/22 @ 8:20:09 P.M. I went thru the drive thru at 1300 Howe Ave in Sacramento, CA 95825. When I got home with my order my order was completely cold and was the wrong order. I have tried calling the store to speak with a manager several times and all I get is hung up on.

  23. Ordered the crispy chicken box. No chicken on one of tacos. Just crumbs. This was at the Greenville Ohio Taco Bell. I didn’t get receipt so couldn’t enter survey. Went thru drive thru. Guess I’ll be either not going there or checking food at window b4 I leave. Sad really sad

  24. I’m going back to taco time cuz Taco Bell in Bonney lake wa keeps charging me different prices three days in a row for the exact order first time was8.59 next time was11.97 and the last time 11.88. When asked they say they don’t know why it would be like that so I’m done. I figure they owe me three plus dollars But they won’t even deal with it

  25. I’m going back to taco time cuz Taco Bell in Bonney lake wa keeps charging me different prices for the exact order first time was8.59 next time was11.97 and the last time 11.88. When asked they say they don’t know why it would be like that so I’m done. I figure they owe me three plus dollars But they won’t even deal with it. Taco time has way better customer service

  26. I went through the Taco Bell drive thru, and a young lady with short hair was very polite, she gave me my food in a respectful manner and she also made sure there extra Diablo sauces as they are my favorite. The receipt said Christina. She was very polite while taking and handing me my order. The only issue I had was the very little amount of napkins. But she made great conversation and she had amazing confrontation towards me. She also told me to have a great day. That made me smile. Thank you Christina.

  27. The good is good, but $8.00 for 3 tacos is a bit much. Also, and more importantly I can never get a drink at any Taco Bell. The tea is nasty like instant nestea and I don’t like lemon in it. I always get unsweetened everywhere else and use Splenda. Everything to drink on the menu is someone the wall and to .sugary.

  28. Everything was delicious and food service was fast and friendly employees with smiling faces that what I love.Kayla the manager is on point great job of service.

  29. Survey Code:7459-7034-1428-3119
    Why is it so hard to get an order correct?????
    4 crunchy tacos with extra lettuce
    1 Bean Burrito w/onion

  30. Cashier Tyler F at Store 030643 was very professional, courteous, friendly and overall seemed to like his job, which u don’t see that much these days. Food was ok, everything was correct that I ordered. Thanks Tyler!!😁

  31. No awning at drive in window.Waited in line at least 15 mins. Before receiving food brought out to us. No receipt given back. After receiving food no mild sauce in the bagwith the 3 orders. Had to turn around get out the car in the pouring down rain.And I mean pouring down rain. I got soak and wet aT the window with an umbrella. With that water pouring from the building at the driving window. Very poor service. This was at Taco bell in Lake City S.C. on 52 Hwy. I just left there and told them I will call but had no receipt. Thanks!

  32. Love the dollar menu! All the ‘wraps’ Are delicioso and I can ‘fill up’ for under 5$😋

  33. Very nice service at taco Bell 001360 Harold was very helpfull and patient while we were making our order. Thank you .

  34. Taco Bell at 3458 SE Mile Hill Dr, Port Orchard, WA 98366. SERVER: Melissa B.
    Order #: 37086. Melissa was very friendly. Service was fast. Food was fresh and a good temperature. Unfortunately, I paid for a 22 pack of cinnabons and they were NOT interested bag of food.

  35. Taco Bell 002615 Food was cold, costumer service was horrible, at least today’s visit was not favorable at all. The person at window don’t even great or smile, made me feel so uncomfortable. She even thru all bags at me with an attitude and rolling eyes. Every time I’ll ask for something she seemed bother. If you at work, you got love what you do. If you don’t love your job for certain reasons just make the best of it and for others too! The name that’s is in my receipt is Kimberly G.

  36. Tobey was the young man at the window even though the receipt said Ryan.
    Tobey was very personable and had great people skills. Nice Young man

  37. Ordered 3 Chili Cheese Bur, 1 Nacho Fries, 2 Soft Tacos and they had 5 hot sauce on my receipt. Bag all taped shut nice and neet but when I got home my 2 tacos were missing and there 13 packets of hot sauce. It’s not the money I spent on the taco’s but it would be nice to get what I ordered and paid for. Store to far away to go back, manager should supervise the help and stop the waste of sauce packets, and napkins and also check the orders before they close the bag and tape shut.
    Christine Evans

  38. Here are my thoughts on Taco Bell app. It needs some improvement. Overall not bad. It took 3 tries to complete my order partially due to human error partially due to my device and partially due to app. My biggest complaint with app is that I didn’t see anywhere on the app to request a veterans or senior discount. Another complaint, I didn’t receive a receipt. My last complaint is I didn’t get a straw which I was told was in the box.

  39. It’s too hard to find this survey! The Food is usually all that, but you can lower the prices on some of them, that would help. They’re pretty nice, the employees, but i don’t really get to talk to them much ! Good job staff!

    1. Our family decided to go to the Taco Bell located on Bacons Bridge Road in Summerville. We ordered the 3 Supreme hardshell and the 3 Supreme soft shell. We noticed the employees giggling as we were given our order. When we arrived home and planned enjoying our meal we noticed that the lettuce contents were extremely wilted in both meals and the soft shell order had no sour cream. We ordered and paid for the Supreme mealbut received old tacos that showed the meal was sloppily put together. What happened to your quality? DO you have a food cost problem. And why didn’t we get a receipt for our 15 dollar plus meal?

  40. Food was excellent and Roland Roshon gave great service at 2777 Billingsley Rd. Columbus Ohio 43235

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